Once in a lifetime exclusive performance by
ARASHI of their new hit “Whenever You Call"
featuring an exclusive interview with writer/producer BRUNO MARS
PLUS never before seen footage of "IN THE SUMMER" filmed at National Stadium, and also Arafes 2020 footage of "Turning Up”.
PURCHASING TICKETS AND ACCESSING STREAM
-
STEP1
purchase a ticket at eplus
-
STEP2
streaming URL and streaming password
will be sent on a later date. -
STEP3
go to the streaming link and
enter the provided password.
First purchase a ticket at eplus and they will send you the streaming URL and streaming password on a later date. When accessing the stream simply go to the streaming link and enter the provided password.
For details of the system requirements to watch the stream go here.
You can check your device on the streaming link. If you can see the video on the streaming link your viewing environment is capable of watching the stream.
*Filming, recording (audio and video), any reproduction of the streamed content
is strictly prohibited.
TICKETS
On-sale Period
JST : Wed. Dec 9th 12:00pm
– Sat. Dec 19th 12:00pm
*Additional handling fee of 220JPY will be charged.
IMPORTANT NOTICE REGARDING TICKETS
Due to the time required to issue passwords and to fulfill as many ticket orders as possible, we are extending the ticket sales period. Sales originally scheduled to end on JST Dec. 18th 11:59pm will now end JST Dec. 19th 12:00pm.
* The only method of payment is by Credit Card.
PURCHASE DATE
NOTIFICATION
OF PASSWORD
By Tue. Dec 15th
→ Sent By Thurs. Dec 17th 8:00am
Wed. Dec 16th 0:00am〜3:00pm
→ Sent by Thurs. Dec 17th 4:00pm
Wed. Dec 16th 3:01pm〜11:59pm
→ Sent by Fri. Dec 18th 8:00am
Thurs. Dec 17th
→ Sent by Sat. Dec 19th 8:00am
By Sat. Dec 19th 12:00pm
→ Sent by Sun. Dec. 20th 8:00am
*Video stream will include translation in English.
STREAMING SCHEDULE
Streaming Service is available in the following countries and regions: USA, Taiwan, Thailand, Korea, Singapore, Australia, Canada, Hong Kong, Indonesia, Malaysia, Republic of the Philippines.
South Korea (LOCAL TIME)
Premiere | Restream | |||
---|---|---|---|---|
Thurs. Dec 17th | Fri. Dec 18th | Sat. Dec 19th | Sun. Dec 20th | |
START 9:00pm OPEN 8:00pm | ● | ● | ● | ● |
Singapore / Republic of the Philippines / Malaysia / Taiwan / Hong Kong (LOCAL TIME)
Premiere | Restream | |||
---|---|---|---|---|
Thurs. Dec 17th | Fri. Dec 18th | Sat. Dec 19th | Sun. Dec 20th | |
START 8:00pm OPEN 7:00pm |
● | ● | ● | ● |
Thailand / Indonesia (LOCAL TIME)
Premiere | Restream | |||
---|---|---|---|---|
Thurs. Dec 17th | Fri. Dec 18th | Sat. Dec 19th | Sun. Dec 20th | |
START 7:00pm OPEN 6:00pm |
● | ● | ● | ● |
Australia(AEDT) (LOCAL TIME)
Premiere | Restream | |||
---|---|---|---|---|
Thurs. Dec 17th | Fri. Dec 18th | Sat. Dec 19th | Sun. Dec 20th | |
START 11:00pm OPEN 10:00pm | ● | ● | ● | ● |
USA / Canada(PST) (LOCAL TIME)
Premiere/ Restream |
Restream | |||
---|---|---|---|---|
Thurs. Dec 17th | Fri. Dec 18th | Sat. Dec 19th | Sun. Dec 20th | |
START 4:00am OPEN 3:00am | ● Premiere | |||
START 8:00pm OPEN 7:00pm | ● | ● | ● | ● |
USA / Canada(EST) (LOCAL TIME)
Premiere/ Restream |
Restream | |||
---|---|---|---|---|
Thurs. Dec 17th | Fri. Dec 18th | Sat. Dec 19th | Sun. Dec 20th | |
START 7:00am OPEN 6:00am | ● Premiere | |||
START 11:00pm OPEN 10:00pm |
● | ● | ● | ● |
* Duration of the video stream: approx. 30mins. (Subject to change)
* Your ticket is valid for the whole streaming period. Streamed content can not be rewinded and is not on-demand.
* Streaming is available only at set times for each country/region. Be sure to check the airing times in your country/region.
* The streaming platform opens 1 hours prior to start time. Please login to the stream well in advance as you may experience difficulty logging in close to the start time.If you have trouble logging in please try again periodically.
Streaming is only available in the areas the ticketing platform Eplus can sell tickets to, which are the areas that are listed. Therefore, if you try watching from an area that is not included you will not be able to access the stream.
STREAMING PLATFORM
You cancheck your device on the streaming link.
If you can see the video on the streaming link your viewing environment is capable of watching the stream.
*Eplus will provide the streaming link after your ticket purchase, but on the day of the stream you may also enter from the above.
*Note that once you enter your password into the streaming platform,
no other device can use the same password to watch the stream.
Your password is valid for streaming on 1 device only.
MERCHANDISE
“Whenever You Call” Merchandise
-
T-SHIRT (WHITE) S/M/L/XL
¥3,300(w/tax) -
MINI BAG (PINK)
¥1,500(w/tax) -
HOODIE SWEAT SET (BLACK) S/M/L/XL
¥8,000(w/tax) -
CREW SWEAT SET (BEIGE) S/M/L/XL
¥10,000(w/tax)
*Product images are for illustration purposes only. Actual product may vary.
On-sale period
JST Thurs. Dec 17 th 2020 9:00pm - Sat. Jan 16 th 2021 9:00pm
Ships internationally.
*The merchandise website will have concentrated access when it opens.
All sales will be pre-orders, so do not worry about items selling out. All orders will be fulfilled.
If you have difficulty accessing the website, please try again periodically.
Merchandise is available at the Print Rock website below.
NOTES
Purchasing tickets and watching the stream
* You may experience difficulty accessing the ticketing page due to heavy traffic at the start of the sales. Tickets will be sold throughout the whole sales period so simply visit the ticketing page at a later time.
* Once you purchase a ticket at eplus, they will send you the streaming URL and streaming password on a later date via email.
* Your ticket is valid for the whole streaming period. Streamed content can not be rewinded and is not on-demand.
* The event may be interrupted or terminated temporarily due to problems with the internet
connection or system. Please note that refunds will not be submitted in such cases.
* Any complications during the stream due to purchaser’s internet connection and/ or
environment is the responsibility of the purchaser.
* Any communication charges incurred during the stream are the responsibility of the ticket
holder.
* For any inquiries regarding tickets please contact eplus
Troubleshooting during the stream
* Try refreshing your browser/terminal or view content from a different browser/terminal.
* Try rebooting your application or your device.
* Check your Internet connection. Internet speed should be more than 10Mbps.
Content
* This a web stream show, at no point will it be available to download to your computer. It will be only be accessible online during the scheduled times.
* Streamed content can not be replayed.
* Filming, recording (audio and video), any reproduction of the streamed content is strictly prohibited.
Recommended System Requirements
Please use the recommended system requirements only and make sure all your devices are working normally. We are not responsible for any issues caused by your devices.
Please check that you meet the below system requirements.
You cancheck your device on the streaming link. If you can see the video on the streaming link your viewing environment is capable of watching the stream.
Recommended OS/Browser
PC
Windows 10 or later (Google Chrome, MS Edge, Firefox)
MacOS 10.9 or later (Google Chrome, Safari, Firefox)
Please make sure you have the latest versions.
SMARTPHONE / TABLET
iOS 12.2 or later (Updated Safari、Google Chrome)
Android OS 5.0 or later (Updated Google Chrome)
Notes
* Stream will require large data transmission. A stable high-speed Internet connection such as landline or wi-fi is highly recommended for watching the stream.
* We recommend closing any other applications that may slow down your device during the stream.
* Video content can break up due to bad signal connection.
FAQ
- I've accessed the streaming link but can not find where to enter my password. How do I login?
- A. The screen to enter your password will appear 1 hours prior to the start of the stream.
- Even if my country/region is not listed in the areas the stream will be serviced to, is there still a way to watch the stream?
- A. No. Streaming is only available in the areas the ticketing platform Eplus can sell tickets to, which are the areas that are listed. Therefore, if you try watching from an area that is not included you will not be able to access the stream.
- I live outside Japan, but I purchased my ticket from the Japanese website. Will my streaming schedule be based on the time in Japan?
- A. No. Streaming schedule is not based on which website (JP or EN) you buy from. Your streaming schedule is based on the country you are watching from.
- Will there be English subtitles in the video?
- A. Yes. Video will include English subtitles for Japanese and Japanese subtitles for English.
- If I buy tickets for the Dec. 17 th Premiere stream, do I have access to the restreams from Dec.18 th to 20 th ?
- A. Yes. 1 ticket gives you access to all streams. Note that there is a waiting period after you purchase your ticket and until you receive your password, so we recommend buying tickets early.
- Can I watch streams in a different country/region scheduled for a different time?
- A. No. The streams will only be available with the streaming schedule of your country/region. Streamed content can not be rewinded and is not on-demand.
- Can I watch the stream without downloading an App?
- A. Yes. You do not need to download an App, you will just need the streaming link and password.
- Can I watch the stream on my TV?
- A. There are many devices to watch the stream on, so we recommend checking your device on the streaming link. If you can see the video on the streaming link your viewing environment is capable of watching the stream, but we do not guarantee output on TVs.
RELEASE
“Whenever You Call” DIGITAL SINGLE
Label:J Storm
STREAM・DOWNLOAD:JSDS-0009
https://smarturl.it/WheneverYouCall
NOW ON SALE